For nearly 60 years, we have grown to become the leading provider of professionally trained meter reading teams to public and private utilities.
Our staff represents you in the community and we take that very seriously. Find out how we can take your customer approval ratings, in-house performance, and bottom line to an exceptional level.
As a company, Alexander’s teams have been reading utility meters since 1967, so there is no situation we have not experienced and overcome in that time. At the company’s inception, we collected the reads via meter route books. Today, we utilize the latest technologies, and our current method provides field authenticated reads via a cloud-based wireless interface. All data is securely held and backed by Amazon Web Services (AWS). While our methods of collecting the reads have evolved with innovation, the basic principle of providing a service on time, accurately, and with qualified professional staff has never changed.
Today, our software and programming team have developed a field platform and client user interface that provide the highest level of accuracy, efficiency, and secure data transmission via our proprietary “Certified Reads” technology.
All Alexander’s staff are trained to represent your utility in a professional manner, while avoiding interaction with residents. Every reader is identified through uniform and identification badge. If approached by a resident they are to be courteous, and when asked questions, give the resident a card custom-designed for that utility service area.
Alexander’s meter reading service has a solid reputation. Upon request, we will provide a list of clients. We do this based on confidence that our customers will provide a solid reference. Please contact us to do a cost analysis of your meter reading operation (water, gas or electric) and allow us to show you the cost savings, and increased accuracy and delivery of reads.
Alexander’s prides itself on having a safe and courteous team of employees who are out in the community daily. We utilize marked company vehicles, and each employee is properly identified while taking care of our customers’ needs and demands.
Our technicians provide the following services:
All services are completed utilizing Alexander’s proprietary RouteManager platform for work order and data management. This gives our clients 100% assurance that the service was completed through cloud-based, near real time interface. Included is photo, date and time stamp, and geolocation codes for authentication.